We collect information that helps us deliver medicines and healthcare products to your pincode, process orders, and improve your experience.

• Contact details such as name, mobile number, and email address when you register or checkout.
• Delivery addresses and pincode for serviceability checks and order fulfilment.
• Order history, payment status, and prescription-related uploads where applicable by law.
• Device and usage data (browser type, pages visited, and cookies) to keep the site secure and functional.

• Verify your identity (including OTP-based login) and manage your customer account.
• Confirm product availability for your selected branch and pincode.
• Process orders, returns, refunds, and customer support requests.
• Send transactional messages about orders; marketing only where you have opted in.
• Detect fraud, abuse, and technical issues on our platform.

We do not sell your personal data. We share information only with trusted parties who help us run the service, such as payment partners, logistics providers, and IT infrastructure vendors, under appropriate confidentiality and security obligations. We may disclose information when required by law or to protect the rights and safety of our customers and business.

We retain personal data for as long as needed to provide services, comply with legal and regulatory requirements (including pharmacy and tax records), and resolve disputes. We use industry-standard safeguards including encrypted connections (HTTPS), access controls, and secure hosting practices. No method of transmission over the internet is completely secure; we encourage you to use a strong password and keep your login details confidential.

• Update profile and address details from your account area where available.
• Request correction of inaccurate information by contacting support.
• Opt out of promotional communications using the unsubscribe link or by writing to us.
• Ask questions about how your data is handled using the contact details below.

We use cookies and similar technologies to remember your preferences (such as pincode and session), keep you signed in, and understand how the site is used. You can control cookies through your browser settings; disabling some cookies may limit certain features.

For privacy-related questions or requests, reach us through the Contact Us page on this website or the support channels listed in your order confirmation email.