Hevmed is an online platform for ordering medicines, wellness products, and healthcare essentials subject to applicable laws. Product availability depends on your delivery pincode and the servicing branch. Descriptions, images, and prices are for information; we strive to keep them accurate but reserve the right to correct errors.

• You must be legally capable of entering into a binding contract under Indian law.
• You are responsible for maintaining the confidentiality of your account and OTP verification.
• You agree to provide accurate registration, delivery, and prescription information where required.

Placing an order constitutes an offer to purchase. We may accept or reject orders (for example, due to stock, regulatory, or prescription validation reasons). Schedule H/H1 and other restricted medicines may require a valid prescription and pharmacist verification before dispatch. We may cancel orders that do not meet legal or policy requirements.

• Prices are shown in Indian Rupees (INR) unless stated otherwise and may change without notice.
• Applicable taxes, delivery charges, and discounts are shown at checkout where relevant.
• Payment must be completed through approved payment methods; failed or fraudulent payments may result in cancellation.

Estimated delivery timelines are indicative and may vary by location, product type, and operational factors. Risk of loss passes to you upon delivery to the address you provide. Please inspect packages on receipt and report damage or discrepancies promptly.

• Do not misuse the site, attempt unauthorized access, or interfere with other users.
• Do not resell products obtained through Hevmed in violation of law or manufacturer terms.
• Do not submit false prescriptions or misrepresent medical needs.

All content on this site—including logos, text, graphics, and software—is owned by Hevmed or its licensors and protected by intellectual property laws. You may not copy, modify, or distribute our content without written permission.

To the fullest extent permitted by law, Hevmed is not liable for indirect, incidental, or consequential damages arising from use of the site or products. Our total liability for any claim related to an order is limited to the amount you paid for that order, except where law requires otherwise. Nothing in these terms limits liability for death or personal injury caused by negligence or fraud.

We may update these Terms from time to time; the "Last updated" date will reflect changes. Continued use after changes constitutes acceptance. These terms are governed by the laws of India, and courts in the jurisdiction of our registered office shall have exclusive jurisdiction, subject to applicable consumer protection laws.